Shipping Policy

UK DELIVERY

We use various delivery partners for our UK shipping service.

UK destinations include England, Scotland, Wales and Northern Ireland.

Please note we do not dispatch orders on a Saturday or Sunday. Therefore any orders placed on the weekend will not be dispatched until the following working day.

We do not dispatch goods on bank or public holidays.

We currently only ship to the UK.

 

 

Standard delivery

Standard delivery to the UK is £3.99.

Orders placed via standard delivery will usually arrive in 3-5 working days. This includes dispatch and transit time.

All  'standard delivery' orders are sent via recorded service, with tracking information provided to track your order.

 

 

AFTER YOUR ORDER HAS BEEN DISPATCHED

 

Tracking

Your tracking number will be included in your shipping confirmation email, which is sent via email when your order is dispatched.

Missed delivery

If you are not present to accept the delivery, the courier will leave a card through your door informing you of his attempt to deliver your parcel. A contact number or address will be provided on the card along with details of how to collect your parcel from your nearest depot/collection office, or how to re-arrange delivery.

Lost items

If your item has not arrived after the stated time frame, please contact us at info@primaltaste.co.uk to advise.