Returns Policy

Thank you for shopping at
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase date of the product.
A new product may be exchanged for another product or returned for a refund.
Before you return a product, please make sure that:
The product was purchased in the last 15 days
The product is in its original packaging
You have the receipt or proof of purchase
Please contact us before you send the product by email to
Send the product with its original packing and the receipt or proof of purchase to the following address:
Organica Vita Ltd London T/A Primal Taste 
16, Boileau Road
SW13 9BL 
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss  or damage to the product during shipping, both to and from Organica Vita.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us via  email